Unit 1: Task 5.2 Soul of Communication

 According to (IDC, 2008), the way people communicate with each other in the workforce in UK and US can cost up to US$37billion dollars of loss. It was also mentioned by the Project Management Institute's Pulse research that communicating effectively can be lucrative in project management to all stakeholders. For every US$1 billion spent to improve communication skills for employees, it can cost US$75 million. When employees do not engage with each other properly, it can be due to poor communication. The relevant departs should conduct training that targets the core of communication as training can be ineffective if it only covers the "syntactical and explicit parts of the communication process". 

If communication is regarded as a logical and useful form of interaction between two people, critical thinking helps to develop and promote the idea. A thought, a feeling, and an emotion help to build communication. The mind would develop the thought before verbalizing it. Critical thinking helps to direct the flow of our thoughts. Effective communication begins with a clear train of thought, while critical thinking helps to make the thought concise. 

Striving towards critical thinking provides the management to think reasonably, ensure logical reasoning and argument. When leaders are able to articulate in an analytical manner, they are able to reduce the equivocacy in their words.